Internet Log File Information
When you visit our websites we collect standard internet log information. We do this to find out things such as the number of visitors to various parts of our site. Information we gather in our standard internet log information does not identify anyone and is only used to statistical purposes including the establishment of visitor numbers, most popular pages and features, and most popular browser types.
Use of Cookies
Cookies are small text files that are placed on your computer by websites when you visit. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the owners of the site.
Several of the cookies we use are essential for parts of the site to operate, in particular our booking systems. You may delete and block all cookies from our sites, but parts of the site will not function correctly.
All our cookies have a life that spans only the length of your session with our website, sometimes shorter, in particular if you are using one of our booking engines. The one exception is the cookie named “YourCookieSettings” which has a life span of 365 days and necessary to store your cookie settings for this site.
The cookies used on this website have been categorised using best practice. A list of all the cookies used on this website by category is set out in the table below.
Cookie Categories
Strictly Necessary
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Strictly Necessary cookies are always enabled.
Functional
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Performance
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how a website works.
Targeting
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Additional Cookie Categories
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Third Party
When you visit a site you may notice some cookies that aren't related to that site. If you go on to a web page that contains embedded content, for example from Google Maps, you may be sent cookies from these websites. The original site does not control the setting of these cookies, so it is suggested you check the third-party websites for more information about their cookies and how to manage them.
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Flash Cookies
Adobe Flash Player used for videos uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please note that if you disable Flash cookies for a site you will be unable to access certain types of content on the site, such as videos.
Cookies used on this website
| Name | Type | Use |
|---|---|---|
| ASPSESSIONID | First Party, Strictly Necessary, Session | Allows the server to maintain a link with the user. |
| CookieSettings | First Party, Strictly Necessary, Persistent | This cookie stores your browser settings for this website. |
| LogID SWZKG BookingManagementLookup Fitting Postcode Lookup TSV3BatchID WiperBladesBatchID |
First Party, Strictly Necessary, Session | These cookies are used throughout our site and are essential to use our booking systems, Centre locator and other features. |
| BookingEngine | First Party, Strictly Necessary, Session | Adds extra information when booking on the website. |
| BookingEngineNextStep | First Party, Strictly Necessary, Session | Adds extra information when booking on the website and being transferred out to payment providers for payment so the user is returned to the correct point in the process |
| BrowserOutOfDate | First Party, Strictly Necessary, Session | If a user's browser is out of date, and they continue to use the site, we set this to stop displaying the "out of date" message. |
| PPCID | First Party, Performance, Session | Used to track users when coming from via a nominated link. |
| euconsent_site | Third Party, Targetting, Persistent | Conversant tracking cookie. Determines whether the user granted consent. |
| euconsent_lvl | Third Party, Targetting, Persistent | Conversant tracking cookie. Stores consent for each locally-defined vendor. That is, vendors that are not part of the IAB Transparency and Consent Framework. |
| euconsent_lvl_version | Third Party, Targetting, Persistent | Conversant tracking cookie. Used to determine whether to display the tool. Tracks the version of your configuration last displayed to the user. |
| euconsent | Third Party, Targetting, Persistent | Conversant tracking cookie. Stores consent for vendors that participate in the IAB Transparency and Consent Framework. Only written if the browser blocks third-party cookies. |
| dtm_token | Third Party, Targetting, Persistent | Conversant tracking cookie. Manages cookie level profile, freq. cap, retargeting. |
| Ads/ga-audience _gcl_au |
Third Party, Targetting, Session | Used by Google Adwords to re-engage customer that are likely to convert based on the visitor’s online behaviour across websites. |
| Ads/user-lists/# | Third Party, Targetting, Session | Used by Google when a user visits a page on a website containing a remarketing tag. Google puts a cookie on the user’s device and adds the cookie to a ‘user list’. This is simply a collection of visitor cookies generated by one (or more) remarketing tags. |
| Fr | Third Party, Targetting, Persistent | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
| IDE | Third Party, Targetting, Persistent | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| Test_cookie | Third Party, Targetting, Persistent | Used by Google DoubleClick to check if the user's browser supports cookies. |
| Tr _fbp |
Third Party, Targetting, Persistent | The Facebook pixel tracker is used for tracking conversions from Facebook ads. |
| IR_gbd | Third Party, Targetting, Persistent | Used to track traffic and sales from affiliate users. |
| BRSWR | Third Party, Targetting, Persistent | From a partner's site, when a user clicks on an ad/banner, the user is then directed to the Impact tracking server which drops this cookie. This cookie stores a unique UUID key so that next time when the user hits the tracking servers, it gives the identity info of the same user. |
| IRLD | Third Party, Targetting, Persistent | Affiliate tracking cookie. The last click cookie which is used to eliminate the duplicate clicks during checkout/conversion. |
| IR_PI | Third Party, Targetting, Persistent | Affiliate tracking cookie helps to count visitors from websites participating in Impact Radius affiliate marketplace. |
| IR_(Campaign_ID) | Third Party, Targetting, Persistent | Affiliate tracking cookie. This is a current session cookie, The activity is updated everytime the page loads. This is as part of UTT API implementation for tracking web events. Value : last_activity_timestamp|source id|session_id |
| EPERSIST | Third Party, Targetting, Persistent | Affiliate tracking cookie. This is a session cookie generated by the load balancer, we have tracking servers in Amazon EC2. The cookie may vary depending on the type of data center (Impact's Data centers) F5 |
| IRBCN | Third Party, Targetting, Persistent | Affiliate tracking cookie. This cookie is used to control action tracker test flow. Testing the integration works |
| DotomiSync | Third Party, Targetting, Persistent | Conversant tracking cookie. Limits RTB sync frequency |
| DotomiUser | Third Party, Targetting, Persistent | Conversant tracking cookie. Manages cookie level profile, freq. cap, retargeting |
| DotomiStatus | Third Party, Targetting, Persistent | Conversant tracking cookie. Used to honour device-level opt-out preferences. |
| DotomiSession_NNNN | Third Party, Targetting, Persistent | Conversant tracking cookie. Support for session IDs |
| DotomiTest | Third Party, Targetting, Persistent | Conversant tracking cookie. Used to check the browser’s ability to accept third party cookies |
| DotomiTestSession | Third Party, Targetting, Persistent | Conversant tracking cookie. Used to ensure only one DotomiTest cookie is set per session to check browser’s ability to accept cookies. |
| dtm_consent | Third Party, Targetting, Persistent | Conversant tracking cookie. GDPR/ePrivacy consent grant solicited from user |
| _ga _gid _gat_UA-XXXXXXX-X |
Third Party, Performance, Persistent | Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. |
| MUID | Third Party, Targetting, Persistent | Microsoft Bing tracking cookie. Used for tracking conversions from Bing ads. |
| _uetsid | Third Party, Targetting, Persistent | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. Used to track visits to the website and tailor advertising based on the information you look at on the site. |
| _hjClosedSurveyInvites | Third Party, Performance, Persistent | Hotjar tracking cookie. It is used to ensure that the same invite does not reappear if it has already been shown. |
| _hjDonePolls | Third Party, Performance, Persistent | Hotjar tracking cookie. It is used to ensure that the same survey does not reappear if it has already been filled in. |
| _hjMinimizedPolls | Third Party, Performance, Persistent | Hotjar tracking cookie. It is used to ensure that an on-site survey widget stays minimized when the user navigates through the site. |
| _hjShownFeedbackMessage | Third Party, Performance, Persistent | Hotjar tracking cookie. This is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show. |
| _hjSessionTooLarge | Third Party, Performance, Session | Hotjar tracking cookie. Causes Hotjar to stop collecting data if a session becomes too large. |
| _hjSessionRejected | Third Party, Performance, Session | Hotjar tracking cookie. This cookie is only applied in extremely rare situations to prevent severe performance issues. |
| _hjSessionResumed | Third Party, Performance, Session | Hotjar tracking cookie. Set when a session/recording is reconnected to Hotjar servers after a break in connection. |
| _hjid | Third Party, Performance, Persistent | Hotjar tracking cookie. Used to ensure subsequent visits by the same user are attributed to the same user ID |
| _hjTLDTest | Third Party, Performance, Session | Hotjar tracking cookie. Used to determine the most generic cookie path to be used, instead of the page hostname. |
| _hjUserAttributesHash | Third Party, Performance, Session | Hotjar tracking cookie. User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated. |
| _hjCachedUserAttributes | Third Party, Performance, Session | Hotjar tracking cookie. Stores User Attributes which are sent through the Hotjar Identify API. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool. |
| _hjLocalStorageTest | Third Party, Performance, Session | Hotjar tracking cookie. Used to check if the Hotjar Tracking Script can use local storage. |
| _hjIncludedInPageviewSample | Third Party, Performance, Persistent | Hotjar tracking cookie. Set to let Hotjar know whether that user is included in the data sampling defined by the site's pageview limit. |
| _hjIncludedInSessionSample | Third Party, Performance, Persistent | Hotjar tracking cookie. Set to let Hotjar know whether that user is included in the data sampling defined by the site's daily session limit. |
| _hjAbsoluteSessionInProgress | Third Party, Performance, Persistent | Hotjar tracking cookie. Used to detect the first pageview session of a user. |
| _hjFirstSeen | Third Party, Performance, Session | Hotjar tracking cookie. This is set to identify a new user's first session. |
| _hjViewportId | Third Party, Performance, Session | Hotjar tracking cookie. This stores information about the user viewport such as size and dimensions. |
| _hjRecordingEnabled | Third Party, Performance, Session | Hotjar tracking cookie. This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
Requests for additional information on our privacy and data protection policies can be made to –
Customer Services
Kwik-Fit (GB) Limited
ETEL House
Avenue One
Letchworth Garden City
Herts
SG6 2HU
